Nexford University, a pioneer in global online education, serves students across more than 110 countries. Their mission is to make high-quality, affordable education accessible to all, regardless of geography. But delivering secure, compliant assessments in regions with unreliable internet posed a significant challenge—one that threatened both the learner experience and academic integrity. The solution came in the form of Constructor Proctor, a robust, learner-centric proctoring system that redefined Nexford’s exam delivery model.
Nexford University’s existing proctoring system was not equipped to handle the real-world conditions of its globally distributed learners. This created instability that posed a compliance risk for the DEAC-accredited institution, where secure and seamless proctoring is essential.
As a result, several critical challenges emerged:
Nexford University is a U.S.-based, fully online, accredited institution offering degrees and certificates in business and technology. With a mission to make high-quality education accessible to learners worldwide, Nexford combines academic rigor with real-world relevance. Its competency-based curriculum is designed in collaboration with global employers to ensure graduates are equipped with the skills today's workforce demands. Students have the flexibility to learn at their own pace, and a subscription-based tuition model makes education more affordable and scalable. Serving learners in over 110 countries, Nexford relies on innovative digital infrastructure to deliver a seamless academic experience—making robust, reliable assessment tools a vital part of its educational ecosystem.
Constructor Proctor quickly stood out as a transformative solution. It was purpose-built to address the precise pain points Nexford faced:
Unlike previous systems, Constructor Proctor allows learners to remain connected to a session for up to 10 minutes during an outage, locking the interface to maintain integrity until reconnection.
The platform supports DEAC’s proctoring requirements, giving Nexford confidence during accreditation reviews.
Constructor Proctor’s pricing model offered more value, allowing Nexford to scale proctoring without escalating costs.
“Constructor Proctor significantly reduced the support tickets related to internet issues and improved the learner experience. Their team was highly responsive during the entire process.”
— Hesham Alaa, Head of Technology Operations, Nexford University
The transition to Constructor Proctor was executed with speed and precision. Nexford and Constructor worked closely to design a streamlined rollout that minimized disruption and delivered rapid results. Within weeks, a full testing environment was established, allowing the teams to identify and resolve early integration challenges with Canvas LMS. A live pilot followed shortly after, providing immediate feedback and validation. Based on positive results, Nexford moved quickly into a phased go-live strategy—first enabling Constructor in 50% of its proctored courses, and then expanding to 100% in a matter of weeks. The entire implementation—from testing to full deployment—was completed smoothly and ahead of schedule, thanks to proactive support and a strong collaborative approach.
Nexford has already observed several key improvements since adopting Constructor Proctor:
Stronger compliance controls: Enhanced oversight capabilities that maintain DEAC compliance standards without compromising user experience.
Operational efficiency: Gains Professors benefit from an intuitive dashboard and streamlined grading workflow, while support teams manage fewer platform-related escalations.
Better learners experience: Students now face fewer interruptions during assessments, reducing stress and building trust in the university’s digital systems.
Reliable assessment continuity: Sessions can recover from connectivity drops without being invalidated, preserving learner effort and academic momentum.
Constructor Proctor has enabled Nexford University to scale secure, student-friendly assessments without compromising on compliance or experience. By addressing real-world learner challenges, the platform has become a critical part of Nexford’s global academic infrastructure. As the university continues to expand its reach, Constructor remains a trusted partner in delivering accessible, high-quality education worldwide.
